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Privacy notice.

Last updated 4 Oct 2026

This is a working draft for the pilot. The business must review it with a qualified adviser before general launch.

What we collect

  • Account details: name, email, mobile number, and a password or sign-in code.
  • Business records an operator enters: properties, residents, stays, invoices and payments.
  • Documents an operator uploads, such as identity proofs, kept private.
  • Technical records: sign-in times, devices and the actions taken in an account.

Why we use it

To run the service you asked for, keep accounts secure, send the messages you expect (codes, invoices, reminders) and meet legal duties. We do not sell personal data.

Who sees it

Each operator sees only their own organisation’s records, and each team member sees only what their role and properties allow. GullyPG staff cannot open resident records without time-limited access that the operator’s owner has approved.

Your choices

You can ask to see, correct, export or delete your data, and withdraw consent for messages. Residents should ask their operator first; operators can ask us from their account.

Grievance officer

The name and email of our grievance officer will be published here before general launch, as the Digital Personal Data Protection Act requires.